Browsing: AI & Automation

Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching conversational AI to legacy systems never built for it, says Gaurav Anand, global head of the Customer Interaction Suite at Tata Communications.

Dalet will demonstrate updates to Dalet Flex, Dalet Pyramid, and Dalia, its agentic AI platform, at IBC2026 (Hall 7, Stand 7.A43). The company will also participate in the IBC2026 Accelerator Media Innovation Programme and host a customer event in Amsterdam on September 10.

Ask any mortgage operations leader where their teams lose the most time, and you will rarely hear “underwriting decisions” or “borrower conversations.” You will hear some version of “finding things.” A customer service representative toggles between systems to answer a single borrower question. A processor hunts through policy documents to confirm a procedure. An underwriter…

Computational pathology holds substantial promise for improving diagnosis and guiding treatment decisions. Recent pathology foundation models enable the extraction of rich patch-level representations from large-scale whole-slide images (WSIs), but current approaches for aggregating these features into slide-level predictions remain constrained by design limitations that hinder generalizability and reliability. Here we present nnMIL, a simple yet…