Browsing: AI & Automation

Five9’s $325MN acquisition of Level AI adds conversation intelligence, agent assistance and automation capabilities that can be sold independently of its CCaaS platform, as major CX vendors pursue AI specialists to broaden their reach and deepen their technology stacks.

Our first brand campaign celebrates teams who keep business moving and the AI workspace built only for them. Every day, teams at leading enterprises use AWS Quick to research, analyze, and act across the data and applications they already rely on. Today we’re launching our first brand campaign to bring that same experience to millions…