Browsing: AI & Automation

One in four customer interactions are affected by repeated explanations, manual escalations, incomplete context and resolution delays, per aTalkdesk CX surveyreleased on Tuesday. The key culprits include disjointed knowledge management systems with incomplete data.

Eurozone consumer confidence has improved to the strongest level since early 2024 while inflation expectations ease, which puts clearer focus on the quality of the companies investors choose rather than just staying defensive. That shift makes founder led businesses especially interesting. These leaders often have more on the line than a job title. This article…

Physical artificial intelligence chip infrastructure startup Embedd Ltd. says it’s ready to fix one of the most critical bottlenecks in the multibillion-dollar robotics industry after raising $2.7 million in a pre-seed round of funding.