Browsing: AI & Automation

AI in customer experience has reached the point where a good conversation is no longer enough. ServiceNow, Salesforce, and Synthflow are all pushing the market toward systems that take action inside customer workflows, from resolving cases to scheduling field work and activating customer data.

Artificial intelligence is no longer a future concept for the events industry – it’s becoming an essential part of how events are planned, marketed and delivered. As organisers face increasing pressure to create more engaging experiences, improve efficiency and demonstrate ROI, AI is providing new ways to streamline processes while delivering greater value for attendees,…

HUMBLE, Texas (KTRK) –A Humble man was placed into custody after deputies said they found AI-generated child pornography images in his home.

IT and CX leaders are no strangers to technology projects aimed at streamlining operations and enhancing efficiency. Today, that means many are familiarizing themselves with the idea of AI orchestration — what it is, how to implement and how their organizations might benefit.

But do RIAs need another ‘digital onboarding’ solution? AUG 24, 2026 By Ben Henry-Moreland and Michael Kitces

The Cambridge Centre for Alternative Finance surveyed 203 FinTechs and 149 traditional FIs across 151 countries on AI productivity impact by business function

When they first started appearing, it was hard to tell where they were coming from, these posters, flyers and food menus that all looked like they had rolled off the same industrial printing press.

Computer programmer Fei Zhaojun’s boss asked him if artificial intelligence could soon replace humans in coding jobs. Two weeks later, he was laid off from his job in Beijing, together with about 160 of his colleagues

Stanley Druckenmiller and Dan Loeb are two of Wall Street’s most closely watched investors. Druckenmiller is a macro specialist who previously worked as a portfolio manager under George Soros. Today, he runs his own family office.

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