At the heart of this new experience, “Orange IAs Découverte” provides unique access to several artificial intelligence models within a single app. These incude Anthropic’s Claude, Google’s Gemini, Mistral and OpenAI’s GPT.
Available free of charge to all individual users, whether they are Orange customers or customers of another operator, the service enables users to select the model they wish to use, be guided towards the one best suited to their needs, or compare several responses. A single account and shared conversation history make it easy to move from one model to another. Ready-to-use assistants help users discover practical applications, such as summarizing a document, writing a letter or planning a trip.
Available exclusively to Orange and Sosh customers for 10 euros per month (including tax), with no commitment, “Orange IAs Plus” provides access to more advanced models, higher-quality image generation, document analysis for files of up to 20 MB2, and telephone support from Orange IAs specialists. Customers can monitor their usage in real time through a dedicated gauge, view an estimate of the carbon impact of their usage, and activate Eco mode, which automatically selects the AI model with the lowest CO₂ emissions.
Easily accessible AI with in-person support
Orange IAs has been designed to make artificial intelligence accessible within a trusted environment. Orange does not share users’ identities with AI model providers, and their conversations are not used to train those models. To help people discover these tools and adopt them at their own pace, Orange will offer digital workshops in its stores.
All Orange services brought together in one place
The new Orange and Sosh apps bring together Orange’s main services in one place. Customers can manage their plans and devices, view their bills and usage, and access Orange email, TV and news services. With a single account, they can more easily access the full Orange experience.
The assistant built into the search bar helps users navigate the app and complete their requests. They can ask questions about their plan, equipment or bills, and be directed to the right service or receive a quick answer.
Cybersecurity at the heart of the experience
The app also provides, free of charge, an AI-powered cybersecurity assistant that helps users analyze suspicious SMS, MMS, QR codes, phone numbers or web links, along with an unwanted-call identification service. Users can also access articles, awareness content, digital workshops and quizzes on cybersecurity to help them adopt the right habits and better protect themselves every day.
Customers with the Orange Cybersecure[3] option can also access their cybersecurity services directly from the app. For example, they can activate protection against threats such as malicious links in SMS messages, emails and web browsing, viruses and spyware, and data theft, across up to 10 family devices. They also benefit from support from cyber specialists, available seven days a week.
New services to enhance everyday life
Beyond Orange services, the app supports users in other moments of their daily lives: shopping, staying informed or enjoying entertainment. Orange Marketplace offers a selection of new and refurbished high-tech products from Orange and partner sellers, while the “News” section brings together current affairs in social media-style formats.
The app also gives users access to five services offered by partners, including “AlloCiné Mini” to preview films currently in cinemas, “Deezer Hits” to listen to the latest tracks, “Playzer Originals” to watch ad-free videos, “Quizz de Génie” to test general knowledge, and “ViaMichelin” to plan a route and estimate its cost. This selection will gradually be expanded.
In addition, Orange customers benefit from a dedicated space called “Orange Merci”. Throughout the year, this section will reward loyal customers with gifts, benefits and special offers from Orange and its partners.
Super-apps open to everyone
All general-public users, regardless of their host mobile operator and completely free of charge, can access Orange IAs Découverte, the cybersecurity assistant, the unwanted-call identification service, cybersecurity-related content (awareness-raising information, workshops and quizzes), Orange Marketplace, “News” as well as the full range of partner services.
The new “Orange” and “Sosh” apps will be available from November 19 on the App Store and Google Play. Customers who have enabled automatic updates will receive the new version without needing to take any action.
Jérôme Hénique, Executive Director and CEO of Orange France
With the new Orange and Sosh super-apps, we are creating far more than a gateway to our services. These next-generation apps, open to all individual users, bring together the essentials of digital life and enable people to discover multiple artificial intelligence models. Our ambition is to ensure that everyone can easily find the service or AI that is right for them, and make it their own at their own pace, with Orange’s support.
- orange
- artificial intelligence
Ray Sharma is an Industry Analyst and Editor at The Fast Mode. He has over 15 years of experience in mobile broadband technologies and solutions, conducting research and analysis on various technology segments and producing articles and write-ups on the latest developments within the sector. He is also in charge of social media engagement and industry liaisons.
Follow him on LinkedIn or Facebook. He can be reached at ray.sharma@thefastmode.com
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