Omnissa Unveils Elara, New AI Agents for IT Management
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Omnissa Unveils Elara, New AI Agents for IT Management
Omnissa introduces Elara and new AI agents for workspace management, giving MSPs ways to expand AI governance, endpoint security, and automation services.
Written ByJordan Smith
Oct 21, 2026
5 minute read
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Jordan Smith
Jordan Smith is an enterprise technology and cybersecurity journalist with nearly a decade of experience covering B2B IT, federal technology, artificial intelligence, cybersecurity, cloud computing, and emerging digital trends. His reporting helps business and technology leaders understand how new technologies, security challenges, and infrastructure decisions affect modern organizations.
Jordan has reported on enterprise and public-sector technology for TechnologyAdvice, HCLTech, MeriTalk, and Channel Insider. His background spans cybersecurity, cloud infrastructure, AI adoption, digital transformation, and federal IT initiatives, giving him a broad perspective on the tools, policies, and innovations shaping today’s technology landscape.
Before joining TechnologyAdvice, Jordan served as a Senior Technology Reporter at MeriTalk, where he covered the federal IT space, and later worked as a US Regional Reporter and Copy Editor/Writer for HCLTech. His experience across reporting, copyediting, podcasting, and event moderation allows him to translate complex technical topics into clear, timely, and useful insights for business audiences.
Jordan holds a Master of Arts in Journalism from the University of Nebraska–Lincoln and a Bachelor of Science in Criminal Justice and Psychology from Edgewood University. Through his work, he helps readers stay informed about cybersecurity developments, enterprise technology trends, and the business impact of emerging IT solutions.
Channel Insider combines news and technology recommendations to keep channel partners, value-added resellers, IT solution providers, MSPs, and SaaS providers informed on the changing IT landscape. These resources provide product comparisons, in-depth analysis of vendors, and interviews with subject matter experts to provide vendors with critical information for their operations.
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