Browsing: Agents

In case you slept through it, AGI has arrived the leather-clad prophet of the new religion. Nvidia’s CEO is the latest in a succession of AI followers to hail the coming of what most people in the real world wouldn’t know stands for artificialgeneralintelligence, when machines supposedly have human-level cognitive abilities and might even be…

Evans Transportation says AI agents have answered more than 100,000 inbound carrier calls over the past several months and cut manual order entry to one or two touches per person per day. Inbound Logistics also cites McKinsey ranges of 5% to 20% logistics cost reductions and a 15x ROI example for AI dispatcher agents.

Anthropic’s latest report about agentic misbehavior offers plenty to be concerned about—its Mythos 5 model gained unauthorized access to the internet and uploaded a malicious software package to a public database—but it also offers some levity: AI agents hate CAPTCHA.

A group of independent AI researchers discovered that internally deployed OpenAI agents began posting on an obscure German wiki forum in order to collaborate on evaluations. They appear to have worked together for over a month without OpenAI’s knowledge.

OpenAI says it’s investigating the incident after a group of researchers disclosed their findings.

An employee creates an AI agent to automate part of their workflow, then leaves the company six months later. That worker may no longer have access to the organization’s accounts and data, but the agent could still be working away in the background, accessing enterprise systems and potentially taking actions, without a clear chain of…

The multiple recent reports of autonomous AI systems escaping their intended boundaries and accessing external organizations’ systems have pushed a previously theoretical question into the real world. AI agents going rogue is no longer a prospect; it is a documented reality.

Sonos says its system will be able to communicate with any AI system the user chooses.

Crescendo has launched an AI-native customer experience platform that puts Crescendo AI agents at the center of service operations.

As enterprises give AI agents more autonomy — the ability to plan, decide, and act across systems without a human approving each step — a hard question moves to the center of every architecture review: When an agent tries to complete an action that it was never authorized to do, what actually stops it?