Browsing: AI & Automation

Open-weight models are changing the economics of building and deploying AI at scale. Rapid gains in intelligence and efficiency mean companies can match each workload with the right balance of capability, speed, and cost. AWS is building for a future in which organizations can adopt open-weight innovation with the reliability and security required for production.

Following the popularization of the idea of digital labor, many CCaaS and CX vendors debuted their first examples:virtual receptionists as the first line of contactbetween customer and organization. Many prominent organizations like Zoom, Talkdesk and RingCentral released their own AI receptionists, which eventually paved the way for AI agents. According to one vendor that offers…

Deploying a Hugging Face model to production means making a dozen decisions: choosing the right serving container for the model’s architecture, confirming the current image tag for your AWS Region, and matching an instance type to the model’s memory footprint. Beyond infrastructure, you must wire autoscaling so you don’t burn GPU hours on an idle…

GenWay Home Mortgage, a US wholesale and correspondent lender specialising in non-Qualified Mortgage and government-backed lending, has gone live with Tavant‘s AI-powered agentic automation platform, TOUCHLESS®, in a move aimed at streamlining loan origination across its non-QM and Ginnie Mae divisions.