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Airties Introduces Aura: Agentic AI Engine for Connected Intelligence
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New Agentic AI engine enables ISPs to improve broadband experiences, driving greater efficiency and better performance across homes and small businesses
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Aura is Airties’ Agentic AI engine for the entire portfolio, bringing interactive, automated workflows that diagnose issues and act on them directly, shrinking the time between spotting a problem and fixing it
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Delivers personalized intelligence and action for every persona it serves, from network engineers and care agents to marketing teams and subscribers, each getting exactly what their role needs
PARIS, Sept. 8, 2026 /PRNewswire/ — Airties, a global leader of AI-driven software that improves the connectivity experience for ISPs’ subscribers, today introduced Airties Aura, an Agentic AI engine that autonomously diagnoses and fixes connectivity issues for homes and SMBs across the customer lifecycle. Aura, short for Agentic AI that Understands, Reasons and Automates, powers all Airties platforms for managing connectivity, device, and application data from the connected home or business.
“We have combined and evolved our existing AI automation features into one agentic AI engine which transforms connectivity insights and actions into autonomous data intelligence,” said Metin Taskin, CEO and co-founder of Airties. “Operators can now empower their teams with autonomous, AI-driven action and bring personalized offers to market faster.”
“Agentic AI becomes deployable when it is grounded in trusted data and the right governance controls,” said Sachin Chickballapur, Chief Technical and Product Officer of Airties. “That grounding comes from two decades of Airties’ Wi-Fi and connectivity domain expertise built directly into how Aura reasons and acts. Airties Aura is designed to help operators move from fragmented AI experimentation to scalable, supervised automation across customer care, marketing and network operations, while maintaining transparency, safety and operational control.”
The first operator to deploy Airties Aura within their existing Airties Home platform across households is Turknet. CEO Cem Celebiler commented: “As Türkiye’s next-generation telecommunications operator, we view artificial intelligence not simply as a technology that accelerates processes, but as a powerful enabler of better decision-making and continuous improvement in customer experience. By embedding the proactive, action-oriented capabilities of agentic AI into our customer experience, we aim to go beyond simply resolving connectivity issues. Our goal is to anticipate potential needs and identify problems earlier, enabling us to deliver a more seamless experience for our users. We see Airties Aura as a significant step forward in this journey and an integral part of our vision to shape the next generation of internet experiences today.”
