Adtran launched Mosaic One <a href="https://myappsplus.com/openai-dot-vs-meta-muse-how-do-these-ai-agents-compare-2/” title=”OpenAI Dot vs. Meta Muse: How do these AI agents compare?”>Agents, a suite of AI agents designed to help organizations scale expertise across network management, customer care and business operations.
Built on Mosaic One Fabric, it gives role-based agent teams access to data from Adtran and third-party networks, enabling them to investigate issues, coordinate work across teams and drive issues through to resolution. By handling time-consuming investigation, coordination and process tasks, Mosaic One Agents helps people resolve issues faster, extend their expertise across more workflows and retain control of critical network and business actions.
Rather than operating in isolation, the agents draw on the shared intelligence of Mosaic One Fabric. The platform normalizes telemetry across Adtran and third-party hardware, giving agents a unified view across network domains. Deterministic intelligence, including root-cause analysis, cross-domain correlation and service-impact assessment, helps agents investigate issues, evaluate options and advance complex workflows. Built-in governance and runtime guardrails let users define the level of autonomy for each use case, from surfacing recommendations to staging actions for approval or operating within predefined boundaries. Every step remains visible and traceable, and autonomy can be increased over time as confidence grows.
Philip Bednarz, GM of software platform at Adtran
When something goes wrong, experienced people become a scarce resource. Every organization needs enough of them to understand what’s happening, coordinate the response, keep customers informed and get every issue resolved. During a major outage, there are never enough experts to do it all. Mosaic One Agents changes that. People set the intent, and teams of AI agents move work forward under human direction. One expert can now direct many workflows in parallel rather than handling every task themselves. That creates a new operating model, helping teams scale expertise without giving up control.
Christoph Glingener, CTO of Adtran
In August, we launched Mosaic One Fabric, providing an open, governed foundation for building AI agents around an organization’s own data, networks and operating models. Today, we’re extending that vision with Mosaic One Agents, agent teams that put that foundation to work. Organizations no longer need to choose between building everything themselves and adopting a closed, vendor-defined approach. They can deploy AI agents from Adtran, create their own or combine both as their needs evolve, with full visibility and control over how agents operate. Together, Mosaic One Fabric and Mosaic One Agents offer a faster route from AI ambition to operational impact, while giving users the flexibility to shape what comes next.
Ray Sharma is an Industry Analyst and Editor at The Fast Mode. He has over 15 years of experience in mobile broadband technologies and solutions, conducting research and analysis on various technology segments and producing articles and write-ups on the latest developments within the sector. He is also in charge of social media engagement and industry liaisons.
Follow him on LinkedIn or Facebook. He can be reached at ray.sharma@thefastmode.com
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