Root-cause analysis as well as incident coordination and detection emerged as key use cases for applying AI agents and automation in network operations during a recent panel featuring executives from telcos Orange, Telenor and Vodafone as well as software provider Polystar.
Telecom service providers are not ready for the AI economy, and the gap is in their networks and operations, Kim Krogh Andersen, Group Executive – Network, Product and Technology at Telstra, said during the recently concluded FutureNet Asia event.
Thai telcos have stepped in to save the government’s flagging national AI plan. The three operators – AIS, True and NT – have all committed to offering low-price data packages to support the TH-AI Passport scheme.
