AI agents that interact with enterprise APIs on behalf of users need to maintain user identity throughout the request chain. Without identity propagation, API calls arrive at downstream services as the application itself rather than the user who initiated the action. This breaks audit trails, bypasses user-level access controls, and violates the principle of least…
One of the main roadblocks to adopting more autonomous AI systems for companies is adequate security controls, especially after a summer of agent-led breaches. Software company ServiceNow has partnered with Nvidia to address that need by combining AI capabilities with security-first guardrails. Arc, which ServiceNow and Nvidia call “a personal long-running AI agent that can…
ServiceNow Inc. today announced new controls for governing artificial intelligence agents alongside updates to its EmployeeWorks information portal (pictured) that let employees build specialized assistants and automate routine tasks without writing code.
ServiceNow launched AI Workflow Factory on October 6 to help enterprises use AI agents to identify, build and continuously improve business workflows, the company announced at its World Forum in Mumbai, according to acompany release.
