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The numbers circulating through fintech right now are hard to ignore. Almost 10,000 jobs have been cut across the global sector in 2026 so far. PayPal is eliminating roughly 20% of its workforce. Block has shrunk to fewer than 6,000 employees, and Coinbase cut 14% of its headcount.

According to a new analysis from the Delta Media Real Estate AI & Leadership Survey, the average artificial intelligence (AI) “worry score” among brokerage leaders was 6.38 out of 10 in 2026, compared with 6.50 in 2024.

Financial Times columnist Sarah O’Connor speaks to EI’s Caitlin Allen about her book, ‘We Are Not Machines: The Fight for the Future of Work’, and why we still have control over how automation will shape our lives.

Artificial intelligence in financial services has largely been measured through familiar metrics such as cost reduction, faster processing and automation.However, TAINA Technologyargues that the emergence of agentic AI could deliver a much broader transformation, particularly across complex tax and operations functions.