Bank of America has requested that customers do not share their usernames and passwords with anyone, “including an Al-enabled tool or agent that offers to act on your behalf.”
Mobile apps and websites can appear technically healthy while customers struggle to complete basic tasks. Fullstory President Jason Wolf discusses rising rage and dead clicks, passive session time, and why behavioral intelligence must sit beside traditional performance measures.
Microsoft has admitted it accidentally deleted the data from an undisclosed number of nonprofits with retiring Microsoft 365 Business Premium Grant licenses. While advising the customers to switch to a different license for free and offering a retention and export window, the software behemoth somehow managed to lose their data, rather than retain it.
Taylor Riggs and Stuart Varney discuss Apple’s newly unveiled foldable iPhone Duo. The premium device boasts the thinnest design and largest screen yet, with prices ranging up to $3,000 depending on storage options.
