Browsing: Commerce

Walmart is embracing agentic commerce with the launch of its own Agent Gateway to manage transactions and other new features aimed at customers using AI agents, the retailer announced on Wednesday. The move comes shortly after Walmart’s top competitor, Amazon, began blocking AI agents from making purchases on behalf of online shoppers.

Personal AI agents, like Meta’s Muse, Instinct, ChatGPT’s Dots, and others, are kicking off a new wave of consumer AI that involves more than just responding to queries. These AI agents can actually get things done on users’ behalf, like booking flights, making dinner reservations, ordering groceries, and more, all without having to be technical…

It shouldn’t come as a surprise that Amazon collects data about you based on what you buy. If you buy a lot of cat litter, Amazon will probably infer that you have cats, or if you buy a lot of anti-acne skin products, then Amazon might guess you’re prone to breakouts. Even if we know…

Shopify introduced a new site-building tool Thursday called Canvas that lets merchants set up their Shopify store by chatting with AI. While Shopify already offered a fairly capable no-code builder before Canvas, it involved editing a selected theme by rearranging modular sections and blocks. Deeper customizations, however, would require editing code or bringing in a…

OpenAI is again experimenting with how its conversational AI assistant, ChatGPT, can help users as they shop online. On Thursday, the company announced the global launch of two new shopping features, including a way to virtually try on clothing and accessories and a new favoriting function that can help users save products they like for…

While some retailers, like Amazon (and Adidas, apparently!), are blocking AI agents from making purchases on users’ behalf on their respective platforms, e-commerce platform Shopify has moved in the other direction.