Browsing: Agents

Apple is adding new safeguards to how “Full Disk Access” works in macOS to address the growing risk posed by AI agents. In an update, the company warned that the increasingly popular tools “could put users at risk,” and that it would add “additional controls” to the process to ensure users are aware of what…

With Meta’s recent launch ofits consumer-facing Muse AI agent, many people are now learning what the growing number of organizations working with agents already knew: agentic tech has advanced beyond simply answering questions or directing inquiries and can act on the information they retrieve to handle tasks like fulfilling orders, transferring information to other applications…

Enterprise CX and IT leaders face an ongoing architectural challenge when deploying AI agents. Customer service workflows require real-time access to information such as operational data, product documentation, policies, and legal guidelines. But connecting AI agents to disparate repositories often creates operational friction or information silos. Metrigy’s data shows that relying on a hybrid knowledge…

MIT Technology Review Explains: Let our writers untangle the complex, messy world of technology to help you understand what’s coming next.You can read more from the series here.