Microsoft Outlook might be down for many. Reports of outages from across the US started coming in around 12:30 PM ET. On DownDetector, there are over 120,000 concurrent reports.
Other connected services like Microsoft Teams. Microsoft 365, Copilot, and Ondreive are also gettign reports. More tellingly,. we could not open Microsoft’s own services status ((https://status.cloud.microsoft/) page to check on the status of Microsoft services.
Microsoft’s cloud services, Azure, also had reports of service issues, which may account for the wide-spread nature of these outages.
On social media, people have bene reporting their inability to reach the services like Outlook. On X (formerly Twitter) is where we saw evidence that the outage may extend globally.
Follow along as we track this continuing, and apparently widespread Outlook outage.
Our first indication that something was awry with Outlook was on Downdetector, which noted a sharp rise in reports of service outages for Outlook. Microsoft 365, Microsoft Store, Microsoft Copilot, Microsoft Teams, OneDrive, and Microsoft Azure.
It’s worth noting that users report these issues to Downdetector. Microsoft has yet to comment or confirm any of this.
We’ve contacted Microsoft for comment and will update this live blog when they reply.
Not everything is offline
There are some indications that the situation is worsening. While we were able to access OneDrive online 30 minutes ago, the site is no longer responding.
The pain is being felt by individuals and organizations, such as universities, where entire email systems are now inaccessible.
When one service catches a cold…
A look at DownDetector indicates that it’s not just Outlook and Microsoft services that are struggling. However, these user-based reports can be misleading. Sometimes when people can’t access one service connected to larger services, they assume it’s their local one.
We checked, for instance, AWS’s status page and found no widespread reports of outages.
Microsoft knows
A Microsoft 365 support account has acknowledged the issues across “the Americas” and wrote, “We’re investigating reports of users experiencing issues accessing Exchange Online mailboxes through multiple connection methods in the Americas. More details can be found in the Microsoft 365 admin center under EX1550543.”
So they’re investigating, but there’s no news of a fix, just that they’re working to mitigate it.
