Author: myappsplus

Arecent Valoir reportestimated that organizations spend, on average, just under $1,000 per user per year for CRM and CCaaS, supporting infrastructure and add-ons, with integration technologies making up 26 percent of that annual ongoing cost. Disconnected CX systems are a drain on productivity, Valoir contended, with service reps accessing an average of nine applications to…

Read More

I believe the screenless wearables trend is more about psychological signalling than it is about practicality. Self-styled fitness elites need a signifier to spot one another in crowds, and for years that was a GPS watch the size of the Cullinan diamond. Many embraced smartwatches for their utility, but now that they’re common, they need…

Read More