Browsing: Salesforce

OpenAI has been a close partner of Microsoft from the jump, but the AI lab is increasingly going after the company’s bread and butter, workplace software, with new features that closely resemble an office software suite like Microsoft’s.

Salesforce’s UK&I CEO has doubled down on her company’s commitment to investing in skills training and upskilling of young people.

Salesforce is expanding its defense AI model program to help bring extra intelligent to critical government missions.

Salesforce CEO Marc Benioff has hit out at reports AI technology will lead to a “SaaSpocalypse”, saying traditional software still has life in it yet.

SAN FRANCISCO — Salesforce has arrived at Dreamforce 2026 with an argument that would once have sounded unusual for a CRM company: the future of CRM may involve spending less time inside the CRM itself.

Salesforce has built the Transportation Security Administration (TSA) a new AI agent to try and help streamline travel for passengers everywhere.

A new AI model called Koa is one of the biggest announcements from Salesforce this week at its giant Dreamforce tech conference. Koa is the company’s first reasoning model, built on Nvidia’s open-weight Nemotron model. The two companies worked together to post-train Koa to excel at sales, marketing, and customer-support-related tasks.

Salesforce Inc. today introduced a series of artificial intelligence agents designed to make sales and technical support teams more productive.

Listen Labs, a market research startup that uses voice AI to conduct customer interviews, recently signed a term sheet for a $125 million Series C at a $1.5 billion valuation, with Menlo Ventures set to lead the round, according to several people with knowledge of the matter.