Browsing: mining

This year’s ranking of the Toronto Stock Exchange’s top-performing companies shows investors were capitalizing on the commodities super cycle, Canada’s efforts to build infrastructure and the furious build-out of AI data centres across the world

This year’s ranking of the Toronto Stock Exchange’s top-performing companies shows investors were capitalizing on the commodities super cycle, Canada’s efforts to build infrastructure and the furious build-out of AI data centres across the world

Add to Google Preferred Sources Caterpillar is applying lessons from its autonomous mining business to deploy AI across the rest of its operations, according to Chief Technology Officer Jaime Mineart. The company’s Cat AI Assistant lets field technicians use voice commands to access repair procedures and identify parts, drawing on data from about 1.6 million…

Nearly every company that’s trying to deploy artificial intelligence runs into the same problem: it’s hard to integrate the tech into everyday operations. Industrial heavyweight Caterpillar has spent decades dealing with a version of that problem in the physical world, and now it’s using its experience to deploy AI.

KnowledgeForge is about mining gold from the IT Service Management (ITSM) ticket graveyard: the resolved incident tickets whose knowledge never reaches a knowledge base article. Enterprise IT support teams resolve thousands of tickets every month, and each one holds something useful: a symptom, a root cause, and the fix an engineer applied. That knowledge stays…