Microsoft is struggling with various problems with its Windows and other software updates and is now making further corrections. The developers now describe most of the side effects since August as resolved, and for others, they mention countermeasures that provide relief. The status display of Microsoft Defender is now also back on track.
More organizations use AI in their day-to-day processes, but there’s still debate over who owns and manages AI. Contact centers, IT departments, data analysts, security teams and more can reasonably claim ownership of an organization’s AI, which can cause differences in AI strategies, governance and execution. The departmental ownership question also presents an issue with…
As agentic AI becomes more common in the workplace, many companies have started giving agents personas, assigning the agents human characteristics like names, gender, race and so on.