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Automation Anywhere is moving from back-office automation into the customer conversation, agreeing to buy conversational and voice AI company Boost.ai from Nordic Capital. The deal is meant to let AI take a customer’s request and carry it all the way through to completion in back-end systems

A small but influential group of third-party AI safety evaluators is suddenly finding itself at the center of the tech industry’s biggest debates. As companies like OpenAI and Anthropic face mounting pressure over safety practices, these independent assessors are becoming the crucial arbiters of what constitutes responsible AI development in a multitrillion-dollar market.