AI usage is pushing CRM, UCaaS and CCaaS providers to move from traditional access-based pricing to consumption- or outcome-based models. This is causing unpredictability around ROI and budgeting. The following articles discuss this shift and the challenges that arise from it.
Last week, we tracked more than 50 tech funding deals worth over €4.6 billion and over 10 exits, M&A transactions, rumours, and related news stories across Europe. Tamara Djurickovic4 minutes ago