Enterprises are still figuring out what it takes to govern the fast-moving AI being integrated into their tech stacks. Keeping pace with the technology while implementing effective governance is a career-defining challenge for CIOs, especially if enterprises must also cleanup work produced by AI.
ServiceNow launched AI Workflow Factory on October 6 to help enterprises use AI agents to identify, build and continuously improve business workflows, the company announced at its World Forum in Mumbai, according to acompany release.
In June, Anthropic released two of its most capable AI models to date. Within days, the US government ordered the company to cut off access for every user outside the country, citing national security concerns.
Executives are spending a great deal of time asking whether AI agents are ready for production, but this is the wrong place to start, because agents aren’t acting in a vacuum. The quality of their decisions depends heavily on the quality of the data they use.
