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The legal claim is led by ATT Collective Action Limited, whose director, Ann Pope, is a former senior director for antitrust at the UK’s Competition and Markets Authority.
Enterprises are deploying AI agents, voice AI, and automation across messaging, voice, and digital channels faster than the architecture meant to support it. Most of that deployment has involved attaching conversational AI to legacy systems never built for it, says Gaurav Anand, global head of the Customer Interaction Suite at Tata Communications.
Apple is pushing back against the Department of Justice’s bid to overturn a court decision allowing the company to seek documents from more than a dozen federal agencies. Here are the details.
