Browsing: beyond

Agentic automation, software that reasons and adapts to complete tasks, is showing up on AI center of excellence (AI CoE) roadmaps. But the standard way companies justify automation investments, hours saved times labor cost minus build cost, was designed for rule-based tools like robotic process automation (RPA). That model misses most of the value agents…

For the past several years, the enterprise AI conversation has been dominated by models. Every week has seemed to bring a new benchmark, a new leader board, or a new debate about which model is smartest. Organizations often made technology decisions based on incremental improvements in model performance, assuming that the model itself was the…

It has been over a year since the European Accessibility Act (EAA) came into effect, and many organizations are still discovering gaps in the accessibility of their digital services. While websites, mobile apps, e-commerce platforms and digital banking services may meet recognized accessibility requirements, technical conformance alone does not always guarantee an accessible user experience.