For years, organizations have focused on strengthening and fortifying endpoints, networks, and authentication at login. Meanwhile, one of the most critical control points in the identity lifecycle, the help desk, has remained surprisingly exposed, because most identity systems were not designed to extend strong verification into recovery and support workflows, leaving a critical gap that…
On July 22, 2026, a transmission line fault in Ashburn, Virginia—the heart of the world’s largest data center cluster—knocked more than 3 gigawatts of load off the grid in seconds. And it wasn’t the first time. Two years earlier, a single failed surge arrester dropped roughly 60 Virginia facilities and 1,500 megawatts at once. No…
