Browsing: AI & Automation

Cultural heritage institutions (CHIs) such as museums, libraries, and archives, carry the important public-interest mission of providing access to the heritage in their collections. Their mission is grounded in broad public access and extensive human engagement, the existence of a vibrant cultural commons, and heritage enjoyed as a shared resource. CHIs understand that, as a…

Not long ago, teams used AI for simple tasks like summarizing info or recommending next steps. A human always made the final call. Now, AI pushes decisions straight into the workflow and triggers actions without human intervention. That shift raises your risk. Once an automated process moves from recommending an action to executing one, you…