Browsing: AI & Automation

Five9’s $325MN acquisition of Level AI adds conversation intelligence, agent assistance and automation capabilities that can be sold independently of its CCaaS platform, as major CX vendors pursue AI specialists to broaden their reach and deepen their technology stacks.

Our first brand campaign celebrates teams who keep business moving and the AI workspace built only for them. Every day, teams at leading enterprises use AWS Quick to research, analyze, and act across the data and applications they already rely on. Today we’re launching our first brand campaign to bring that same experience to millions…

BERLIN, GERMANY – OCTOBER 21: Jensen Huang, CEO of NVIDIA, gives a keynote address at the NVIDIA Berlin GPU Technology Conference (GTC) on October 21, 2026 in Berlin, Germany. The three-day event is bringing together developers, researchers, and industry leaders in artificial intelligence infrastructure. (Photo by Sean Gallup/

If you use AI agents, you’ve probably explained the same task more than once. You might describe how to build your weekly status update, write release notes, manage a project, or create tickets. These are all repeatable tasks that you can encode using AWS Quick through agents and skills. AWS Quick is an AI-powered service…