Author: myappsplus

Over the past couple of years, many companies have focused on increasing the share of contact center calls AI can handle without human intervention. That measure is starting to look too narrow, since the highest-value, most complex or most sensitive interactions are often the ones customers still want a person to handle. Cloud contact center…

Read More

IDrive, the cloud storage provider which recently branched into autonomous driving software, is offering a licensable software stack, IDrive Autonomy Assisted Driving. Available for autonomous vehicle manufacturers to license from today, it is intended to enable companies without their own in-house autonomous driving system to deliver self-driving technology to customers.

Read More

Community Article Community articles are authored by SitePoint Premium contributors. Content is screened before publication, and SitePoint reserves the right to moderate or remove articles that violate our guidelines. Views expressed are those of the authors and do not necessarily reflect those of SitePoint.

Read More