Author: myappsplus

EDITOR’S NOTE: This article is excerpted from The AI Playbook: Mastering the Rare Art of Machine Learning Deployment. The paperback edition of this book will drop on October 27, 2026, along with a new preface. Special offer: Pre-order the paperback now and receivefree, immediate access to the audiobook.

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powered voice agent platform providerPhonely released Alma, an LLM built for voice agents. No Jitter spoke with Phonely CEO and co-founder Will Bodewes for insight into the business problem Phonely seeks to address, how Alma works and some of the common challenges contact centers face when rolling out voice AI agents

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